Shipping policy
Shipping Policy
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nine-w cpg only ships to Australian addresses
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Orders are processed within 3 business days. Shipping time is additional to processing date. VCVC
Shipping Terms
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Once an order has been processed, an email will be sent with tracking details. Please note it can take up to 3 business days for tracking details to come through after an order has been processed. If an order is believed to have been delayed or no your tracking details are received within 3 days please email sales@nwmpa.com.au
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The customer must ensure that the correct delivery address is entered at the checkout. For orders that are undeliverable and returned to
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nine-w cpg a redispatch fee will be charged for the order to be resent.
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If there is an error with an address, please contact sales@nwmpa.com.au ASAP and every endeavour will be taken to amend it. However, this is not guaranteed.
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nine-w cpg does not accept any liability for incorrect addresses, however will always try to accommodate amends where possible.
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Depending on the nature of the goods ordered,
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nine-w cpg will arrange for delivery of the goods by Australia Post or a courier.
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nine-w cpg will not be liable to the customer or anyone else for any losses suffered or incurred due to delay.
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Orders are subject to availability and
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nine-w cpg reserves the right to cancel any order, for any reason, including due to unavailability.
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nine-w cpg takes reasonable care to appropriately pack all orders, but will not be liable or responsible for any damage once the parcel has left nine-w cpg.
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Subject to payment, property and risk passes to the consumer upon delivery of the goods to the nominated delivery address. Anyone at the customer's nominated delivery address who receives the goods shall be presumed to be authorised to receive the goods.